MEDIUMClinicalTier 2

Finding balance between productivity and patient centered care

SourceRDH MagazineTier 2Clinical & Visual

By Letitia Hill, BS, RDH, PHDHP

Originally at rdhmag.com

Summary & scoring by The Bell Brief (Dr. Jennifer Bell) using the Drill-Down Protocol (Drill-Down Score) — not the original publisher.

Why it matters for dental

Hygiene departments often face pressure to balance production goals with preventive care; learning to use KPIs without sounding “salesy” helps hygienists stay compliant with ethical standards while protecting practice revenue.

Key points

  • KPIs can track preventive services such as fluoride applications and periodontal maintenance, giving hygienists data to support patient-centered recommendations.
  • The article positions KPI use as a career-development tool rather than a sales tactic, suggesting hygienists who master these metrics may improve both patient outcomes and compensation.
  • No specific effective dates, statutes, or regulatory changes are cited; the piece is framed as a clinical/professional development discussion rather than a compliance mandate.

Who should care

AssociateStaff

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