HIGHRegulatoryTier 1

Coast Dental Services agrees to pay $3.8M to settle class-action lawsuit

SourceBecker's Dental + DSO ReviewTier 1Hard News

By Ariana Portalatin

Originally at beckersdental.com

Summary & scoring by The Bell Brief (Dr. Jennifer Bell) using the Drill-Down Protocol (Drill-Down Score) — not the original publisher.

Why it matters for dental

DSO owners and practice administrators must audit text/call consent workflows to avoid TCPA and state telemarketing liability that can reach multi-million-dollar settlements.

Key points

  • Coast Dental Services agreed to pay up to $3.84 million to settle the Chaviano class-action lawsuit alleging TCPA and Florida Telephone Solicitation Act violations.
  • The class includes 24,308 consumers who received more than one marketing text or call after submitting an opt-out request.
  • Eligible class members may receive a prorated cash payment up to $59 or a voucher up to $99 for a Coast Dental electric toothbrush.
  • The court granted preliminary approval on and set a final approval hearing for.

Who should care

OwnerDSOStaff

Read the original on Becker's Dental + DSO Review

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